Frequently Asked Questions
Frequently Asked Questions
Got a question? We are here to answer!
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Order & Shipping
Exchange & Return
Captain's Club Rewards Program
Order & Shipping
How long will it take to receive my order?
Typically, it takes 7-10 business days to receive your order. Weβre doing our best to deliver it promptly for you.
Do you ship internationally?
Yes, we do ship internationally. The shipping fee may vary depending on your location.
I never got my order, what to do?
Please make sure you tracked your order from our Order tracking. Order tracking can be found on the previous page. Or call us at: +1 (888) 595-6556
Exchange & Return
Can I exchange or return an item?
Yes, you can exchange or return an item. See detailed policy
.Captain's Club Rewards Program
How can I access the Captain's Club Rewards Program?
You can access the Captain's Club Rewards Program by visiting the footer of our website. Simply scroll down to the "Need Help?" section and click on the link for the Captain's Club Rewards Program.